Decca Project Survey
Name:
*
Dealer:
*
Project:
*
DRAWINGS
EXCELLENT
GOOD
FAIR
POOR
Provided in a timely manner
*
Quality of 3D's
*
Quality of renderings
*
PRODUCT
EXCELLENT
GOOD
FAIR
POOR
Condition upon arrival
*
Cartoning
*
Finish
*
Veneer
*
Construction quality
*
DELIVERY
EXCELLENT
GOOD
FAIR
POOR
On time delivery
*
Product adhered to specifications
*
Accurate shipment documentation
*
COMMUNICATION
EXCELLENT
GOOD
FAIR
POOR
Responsiveness to questions or concerns
*
Resolutions provided
*
SALES REPRESENTATIVE
EXCELLENT
GOOD
FAIR
POOR
Product Knowledge
*
Responsiveness
*
Overall Project Support
*
COMMENTS